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Cellphone left in a taxi

A NUMBER of hotels and restaurants in Kuala Lumpur, when contacted, said the number of people who unwittingly leave behind their mobile phones on the premises each year is negligible. Puncak Holdings, which operates the open counter in busy KL Sentral, says it gets an average five reports of lost mobile phones a month. The total of 15 cases a month of misplaced items include such things as luggage, paintings, architectural plans and, most of all, wallets. In London, thousands of mobile phones are left in the back of taxis every year, not to mention pocket PCs, laptops and PDAs. Even celebrities such as fashion designer Jemima Khan have left behind mobile phones and other personal items in a taxi. Talk to any taxi driver in Kuala Lumpur and they would have at least one story of a mobile phone left in the backseat.

TAXIS AND THIEVES: Two ways by which you can lose your handphone. (Below) Pickpockets. – Pictures by JOEL CHAN
Satar Mat Saat, 37, during his nine years as a full-time taxi driver with Comfort in the Klang Valley has found 11 mobile phones in his vehicle, apart from other items such as cameras and umbrellas.

“People leave behind things mostly during long journeys or after being stuck in traffic jams,” said Satar. “They become too relaxed during the journey, and thus forgetful. From my personal experience, most of the people who left behind their mobile phones were women, strangely enough.”

Mobile phones are small and can easily slip out of pockets, purses or bags. Items are left mostly in the backseat; if they were in the front, the driver would be able to notice them right away as the passenger is getting out. Worst of all is when the driver has no idea that something has been left in the backseat and a subsequent passenger takes the item. The taxi driver would probably get the blame.

“People must be made aware of this,” said Satar. “They shouldn’t just label taxi drivers as dishonest when they lose something and don’t get it back.”

Satar said he has always tried his best to return the mobile phones he found. Most times, the owners would call their own numbers right away and arrange to meet him.

But what irks him is that sometimes people do not appreciate taxi drivers’ honesty.

“There have been times when the owners just say ‘thank you’,” he lamented. He feels taxi drivers should, in the very least, be compensated for the petrol used up, especially if they had travelled some distance to return the item. “I don’t think in this day and age, a simple ‘thank you’ would suffice.”

That was why recently when he returned a mobile phone to a woman in KL, he had to demand a small sum.

“I just couldn’t be shy anymore!” he said. -thestar

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